Academic Support Manager


7 - 12 Years   Chennai,Lucknow,Guwahati,Mumbai (All Areas)

Full timeAcademic Trainer

Job Description

Currently, we are Looking for Academic Support Manager for Leading education company. the mission of the company is to reach out to children everywhere to help them learn with understanding, it has created an online learning environment. We increasingly realize the importance of good design to impart learning. We are looking for a user experience designer with strong interests and capabilities in the design and development of engaging user experiences. The ideal candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication.

Key Responsibility Areas:

Ensure high utilization of Company’s  offerings in schools in the region & conduct sessions as required, schedule meetings, resolving any issues the school has by coordinating with other teams and support visits to schools in the region

Conduct Orientation Meetings in the assigned schools, orienting teachers on the products

Help Schools in identifying gaps & misconceptions, suggest remedial measures & discuss improvement patterns

Conducting and building the reports of Mid-year & Final-year Reviews in the assigned schools, demonstrating impact delivered by the programs

Build Monthly reports for each school

Make Presentations in the Parent-Teacher meets

Own all the issues raised in the task tracker for the school and ensure its closure. Responsible for collecting and acting upon feedback from all stakeholders (students, teachers, parents, principal)

Meet Principals periodically to discuss the school usage reports

Get good feedback from Schools on the support activities with no complaints/ any complaint to be resolved in a time-bound way

Required Skills

Training experience of at least 7 years with proven record

Extensive experience of travel and knowledge of the region would be a distinct advantage

Extensively traveling in the month.

Strong educational background of teaching (Teacher’s training/B.Ed, etc)

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