Program Manager

SavannaHR

2 - 7 Years   Bengaluru/Bangalore,Gurgaon

Full TimeOperations Manager

Job Description

Your primary job responsibility will include (and not limited to):

Ownership of Program Office activities covering all aspects of program delivery & participants learning experience

Coordinate with faculty to create best in class learning material - video, reading material, assignment

Support faculty and senior managers to ensure that participant’s learning outcomes are met and a high level of satisfaction is maintained

Be the first point contact for participants, troubleshoot queries and manage discussions

Assist program director and senior operations and academics managers in planning on-campus sessions, preparing schedules, evaluation, grading and coordinating with faculty (including senior professionals from the industry)

Monitor participants’ performance and various program trackers to ensure the program is running well in areas of responsibility and escalate cases as needed Collate learning material, solutions and grades from faculty and upload to the LMS Review course videos to ensure quality

Ensure infrastructure and technology readiness during on-campus sessions and live webinars during weekends and be available to ensure smooth operations and delivery

Manage, identify and implement processes for smoother program management to ensure a consistent and trouble free learning experience

Coordinate with IT and Admin to ensure smooth execution at various locations Travel to other cities as needed to manage residencies 

Qualification: 

1. MBA preferable, Graduate with 2+ years of relevant experience can also be considered

2. Competency: (Top 3)

Ability to multitask and coordinate with multiple stakeholders

Passion for learning and having great learning outcomes

Intermediate level knowledge in Excel and other productivity tools
 

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