● He/She will be responsible for making and receiving outbound/inbound calls

● Managing large amounts of inbound and outbound calls in a timely manner

● Following the provided “scripts” when handling different topics

● Will strive towards going beyond the assigned target and achieve best possible

conversion rate

● Build sustainable relationships and engage customers by taking the extra mile

● Keep records of all conversations in our CRM Database by documenting everything

Requirement

● Exceptional interpersonal, Sales, problem-solving, verbal (US accent) and written

communication Skills

● Versant 6 Certified

● Track record of over-achieving quota

● Strong phone and verbal communication skills along with active listening

● Customer focus and adaptability to different personality types

● Ability to multitask, set priorities and manage time effectively