Client Success Manager B2B

savannahr.com

3-5 YrsGurgaon

Full TimeEducation

Job Description

### About the role:

We are looking for a dynamic and proactive Client Success Manager to join our Enterprise Sales team. The ideal candidate will be a master stakeholder manager with a “get things done” attitude, exceptional problem-solving skills, and a keen analytical mindset. As a Client Success Manager, you will play a crucial role in understanding and fulfilling our enterprise clients’ hiring requirements, curating customized hiring solutions, and delivering success -

1. Customized Solution Development: Analyze clients’ hiring challenges and current pain points to devise customized solutions. Work closely with various teams within company to deliver and execute these solutions effectively, ensuring client success and satisfaction.

2. Client Relationship Management: Maintain constant communication with clients throughout the hiring process, from initial contact until the successful closure of positions. Act as the primary point of contact for any queries, updates, or feedback.

3. Stakeholder management: Utilize exceptional collaboration skills to work alongside the product marketing and design teams to ensure seamless execution. Your ability to manage and align diverse stakeholder interests will be critical to the success of the enterprise sales team.

4. Team Management: Plan the internship program and hire interns based on project demands. Train interns on client success and ensuring that targets are met.

Who are we looking for?

Someone who has -

- proven experience (3-5 years) in handling multiple stakeholders in a growth/business development/client facing role preferably in a technology company
- strong analytical skills with experience in utilizing data to drive decision-making
- exceptional communication and interpersonal skills
- creative thinking and a passion for exploring new ideas and strategies

What do we offer in return?

1. A chance to really make a difference by helping millions of lives for the better
2. A lot of freedom
3. Awesome colleagues & a great work environment

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