Senior Counsellor Sales Bangalore Gurgaon

2-4 YrsBengaluru/Bangalore,Gurgaon

Full TimeCustomer Success and Support

Job Description

To democratize the world of knowledge and elevate higher education by making it affordable and accessible to everyone, thus creating opportunities for continuous learning. 
∙ Digital Transformation and Digital Infrastructure Creation: Pioneering the shift towards digital education. 
∙ Course Curation and Content Development: Crafting engaging and relevant learning experiences. 
∙ Managing Digital Classrooms and Learning Delivery Mechanisms: Implementing state-of the-art technology for effective learning. 
∙ Learner Acquisition: Attracting and nurturing a diverse community of learners. 

Positon Purpose: 
The purpose of a Senior Counsellor is guiding prospective students through the application process, assessing their qualifications, and determining their suitability for the programs offered by the company. This also includes overseeing the admissions process for prospective students interested in the company’s educational offerings. 
Position Overview: Senior Counsellor – Sales 

The Senior Counsellor is a key member of Sales team, responsible for monitoring and analyzing admissions data to identify areas for improvement and make recommendations for enhancing the overall admissions process. 
Additionally, providing leadership and guidance to a team of admissions counselors, setting goals, and ensuring that admissions targets are met. Reviewing and evaluating student applications to determine eligibility and suitability for admission, and making recommendations for acceptance or denial

Key responsibilities include: 
• Developing and implementing admissions strategies to attract and enroll a diverse pool of qualified students, including targeted marketing campaigns and outreach efforts. 
• Achieving weekly and monthly sales targets 
• Self–motivated and organized, capable of Managing a high volume of customer interactions.  
• Analyzing admissions data to identify trends, track progress towards enrollment goals, and make data-driven decisions to improve recruitment and enrollment strategies. 
• Familiarity with CRM software for effective lead management and reporting will be an added advantage 
• Continuously evaluating and refining admissions processes and procedures to enhance efficiency, effectiveness, and the overall student experience and identifying opportunities for new Business Development through Lead Generation. 
• Reviewing database of prospect clients; maintain a database (Salesforce, Excel) of prospective client information and identifying references through the existing customer base to increase the sales pipeline. 
• Collaborating with other departments, such as marketing, enrollment management, and academic affairs, to coordinate efforts and ensure a seamless experience for prospective students from inquiry to enrollment. 
• Inside sales & Outdoor meetings if required.

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