Position Title : Legal (Litigation) Department : Legal Compliance & Secretarial
Position Holder : Senior Manager Legal

(Litigation)

Function : Legal (Litigation)
Location : Mumbai (HO) Reports to : Function Head

Job Scope / Position Summary

Handling filing of replies to petitions, filing of appeals & satisfaction of awards for Consumer/Ombudsman Matters
Main Responsibility Key Result Area

1.
Timely filing of replies to petitions/compliants, satisfaction of awards & Filing of
appeals

Filing of Replies to Notices &
Satisfaction of Orders &
Filing of Appeals

2. Ensuring quality (defences & evidences) of replies filed to petitions/compliants,
correctness in satisfaction of Forum Orders & ensuring quality in Filing of appeals Quality of Replies, Appeals
& Awards satisfaction

3.
Timeliness & Quality of Reports/Information submission to Regulator &
Internal stakeholders (Company Board, Finance, Audit, Customer Service
& Claims Teams)

Compliance & Reporting

4.
Review of Consumer Ombudsman cases for identification to
contest/compromise & achieve savings Liability & Interest Savings
5. Analysis of Consumer Ombudsman litigation data Litigation Data Analysis
6. People Management (Handling of Team of 4-5 People). Managerial skills